Privacy Policy
Personal Information We Collect
When you visit our website, we collect certain details about your device, how you interact with our content, and the information necessary to process your orders. Additional information may be collected when you contact our support team. In this policy, “Personal Information” refers to any data that can identify an individual.
Device Information
We automatically collect details such as your web browser version, IP address, time zone, cookie data, pages viewed, search terms, and interactions with the Site.
This information is used to ensure our website loads properly for you and to help us analyze site performance and improve your browsing experience.
Data is collected automatically through cookies, log files, and similar technologies. Shopify and other service providers may have access to this data as part of our operations.
Order Information
When you place an order, we collect your name, billing and shipping address, payment details, email address, and phone number.
This information is used to fulfill your order, process payments, arrange shipment, send invoices and confirmations, communicate with you, and verify orders to prevent fraud.
Your order information is shared with Shopify and trusted third-party providers such as payment gateways and logistics partners.
Customer Support
If you contact our customer service team, we may collect additional details necessary to assist you efficiently. These are collected directly from you and used exclusively to provide customer support.
Minors
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so that we may delete it.
Sharing Personal Information
We share your personal information only with trusted partners that help us deliver our services and fulfill our contractual obligations.
For example, we use Shopify to power our online store. You can learn more about how Shopify handles your personal data here:
https://www.shopify.com/legal/privacy
We may also disclose personal data if required by law, regulation, or legal request, or to protect our rights and the integrity of our business.
Behavioral Advertising
We may use your personal information to deliver tailored communications or advertising that may interest you.
For example, we use Google Analytics to better understand how visitors interact with our website.
You can learn more about how Google uses your data here: https://policies.google.com/privacy
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We may share limited data about your browsing and purchasing activity with our advertising partners, using cookies or similar technologies, subject to your consent and local regulations.
You may opt out of targeted advertising using the links below:
You can also visit the Digital Advertising Alliance opt-out portal for further options.
Use of Personal Information
We use your personal data to provide and improve our services, including product sales, payment processing, order fulfillment, shipping, and customer communication.
We may also use this information to keep you informed about new products, collections, or special offers, in accordance with your communication preferences.
Legal Basis for Processing
If you are a resident of the European Economic Area (EEA), we process your personal information under the following legal grounds:
Your consent
Performance of our contractual obligations
Compliance with legal requirements
Protection of vital interests
Our legitimate business interests, provided they do not override your fundamental rights
Data Retention
We retain your personal information for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us using the details below.
Automated Decision-Making
We do not engage in automated decision-making that has legal or significant effects on our customers.
Shopify may use limited automated systems to prevent fraud, such as temporary IP or payment blacklistings, but these have no legal impact on you.
Your Rights
If you are located in the EEA, you have the right to access, correct, update, or delete the personal data we hold about you.
You may also request a copy of your data or ask for it to be transferred to another service provider.
To exercise these rights, please contact us at support@skandialights.com
Your information may be processed in Ireland and subsequently transferred outside of Europe for secure storage, including to Canada and the United States.
For more information, visit Shopify’s GDPR resource:
https://help.shopify.com/en/manual/your-account/privacy/GDPR
Cookies
A cookie is a small text file stored on your device when you visit our website. We use cookies to enhance your browsing experience, remember your preferences, and understand how visitors interact with our pages.
Cookies can be functional, analytical, or marketing-related. Most browsers automatically accept cookies, but you can adjust your settings to decline or delete them at any time.
Disabling cookies may affect the functionality of our website. For more information, visit www.allaboutcookies.org.
We do not alter our data collection practices in response to “Do Not Track” signals from browsers.
SMS and Marketing Communications
By providing your phone number at checkout or subscribing via our forms, you agree to receive SMS notifications regarding your orders, including abandoned cart reminders and promotional offers.
You may receive up to twenty marketing messages per month. Consent is not a condition of purchase.
To unsubscribe, reply STOP to any message or use the opt-out link provided. Standard messaging and data rates may apply.
For assistance, reply HELP to the message sender or contact us directly at support@skandialights.com
Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. The latest version will always be available on our website.
Privacy Policy